5/14/2024 0 Comments Phoenix drone drc lsx10The Warehouse B warranty only covers repair service provided at our location. The ticket closes when the issue has been resolved. This email automatically starts a support ticket. You must email a description of the hardware problem to obtain a Return Merchandise Authorization (RMA). In the rare event a hardware problem occurs during our warranty period, please email the Warehouse B Customer Service department at If it is determined that your product should be returned, an RMA # is required. Our Warehouse B warranty begins the date the order is delivered and ends 90 days after delivery date (1 year if registration on Certified Preloved® site was completed). Registration is done after purchase here. Items with remaining manufacturer warranties are covered by the manufacturer as the primary service provider.Īll refurbished products come with the option to register for a free 1 year warranty through Certified Preloved®. Our technicians run meticulous hardware diagnostics and thoroughly inspect every Warehouse B product. The bonus to you is an even greater deal than our Refurbished or Factory Refurbished prices.Įvery refurbished item we sell, regardless of condition, comes with a 90-day warranty that you can upgrade for free to a 1-year warranty by registering your product with Certified Preloved®.Īll new condition equipment is covered by the original manufacturer's warranty and will vary by product.Īll Warehouse B refurbished equipment is in good to excellent condition (unless otherwise noted), carries our 90-day hardware warranty, and is refurbished (tested, cleaned and repaired) by our trained Warehouse B technicians. Products in the "B-Grade" condition have also gone through the same refurbishing process by the same technicians, they just have a tad more wear. Products in the "Refurbished" condition have passed the exact same tests as all the "Factory Refurbished" items and are in the same cosmetic condition, we just aren't contracted through the manufacturer to refurbish these (yet). They are in the best possible condition for their age with only very minor or no cosmetic blemishes at all.Įvery technical component of "Factory Refurbished" items have been checked and tested by certified technicians and are guaranteed to be in full working order. Products in the "Factory Refurbished" condition have been refurbished by the manufacturer's contracted refurbisher to the Certified Preloved® refurbishing standard. These will still be covered under the manufacturers warranty (if applicable) and may come in the original packaging or bulk style packaging. Products in brand new condition from the factory. Our listings are separated into three different conditions to represent this and they are as follows: If you have any questions about an item, our policies or need help placing an order feel free to contact us.Certified Preloved® products have been "loved" by someone else first, and sometimes that love is shown with a little wear and tear. If you are not 100% satisfied with your purchase and/or if the item(s) received do not match the description provided, you can return your order for a full refund or replacement within 30 days from the date of purchase. Approximately 32 Minutes Of Flight Time. ![]() Vivitar VTI Phoenix Battery Replacement.The product ships with all relevant accessories, a minimum 90-day warranty, and may arrive in a generic box. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. This Refurbished product is tested and certified to look and work like new. ![]() May include minor scratches, minor dents, and other minor blemishes that do not significantly detract from the impressive Rechargeable Battery product design. The Rechargeable Battery is used but well taken care of. This Rechargeable Battery is in retail-ready condition, or A-Grade. Rechargeable Battery has also undergone a detailed cosmetic renewal process then been placed in the safest packaging possible to ensure your Rechargeable Battery arrives at your door ready to rock. This Rechargeable Battery has passed stringent testing by Certified Technicians to ensure all components are in great working condition. There's refurbished, then there's Certified Preloved®. ![]() Extend your playtime with this replacement lithium ion battery for your Vivitar VTI Phoenix drone.
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